Terms and Conditions

INFANT SIBLINGS ARE FREE!
Infants eight months and under are free when attending with a registered sibling. Please provide infant’s name and birthdate by registering them also. You will not be charged at the checkout for your infant. Older siblings may visit once per semester, pre-arranged with the office please. If you wish you may make a voluntary contribution to the bursary fund which supports families who would not otherwise be able to come to Music Together®. Please do not come to class with older siblings who are too unwell to go to school; we have many infants, children and pregnant mothers in our classes who particularly need to avoid unnecessary exposure to germs. Any child attending class on a regular basis must be registered for class.

CLASS CONFIRMATIONS
Class confirmation will be sent via email. If you do not receive a confirmation please call us to confirm that we have received your registration 519 573 4569.

PAYMENT
Payment is due at the time of registration if you are using PayPal or within 3 days of your registration if you choose the Pay Later option. Payment must be made prior to the first class. Late payments are subject to a $5 surcharge for each 24 hour period where payment remains owing. Registrations without payment are subject to cancellation without notice.

NEW FAMILIES
Your registrations will be processed in the order received, after open registration begins. New Families wishing to register for Babies only classes (birth to eight months) may do so at any time.

MAKE-UP POLICY - PLEASE NOTE OUR REGULAR MAKE-UP POLICY AS OUTLINED BELOW IS TEMPORARILY ON HOLD DURING THE COVID-19 PANDEMIC. AS WE MAKE ADJUSTMENTS IN REPONSE TO THE PANDEMIC, ENSURING THAT ALL PARTICIPANTS AND STAFF IS OUR HIGHEST PRIORITY, AS SUCH NO MAKE-UPS WILL BE OFFERED DURING THE FALL 2020 SESSION
Please make-up classes you have missed, make-ups must be taken during the current session, this includes being able to use the make-up classes we may add on to the end of the session. Make-ups cannot be carried forward to future sessions. There are no specific make-up classes added at our Play a Latte location.

ILLNESS
We know that the best place for your child when they are sick is home. We will be strictly enforcing screening regulations and taking the temperature of participants during the COVD-19 pandemic. Please do not feel that you must come to class when you or your child are not well; we will ask any family who appears unwell to return home. We all appreciate you not spreading germs and our liberal make-up policy is in place to help you make-up missed class - AS OUTLINED ABOVE NO MAKE-UPS WILL BE OFFERED DURING THE FALL 2020 SESSION.

REFUND POLICY
No tuition refunds are given after classes begin, although credit toward future classes may be issued at the director’s discretion. A fee of $50.00 will be deducted if cancellation occurs prior to first class. If our area should move back into a lockdown situation classes will move online, refunds will not therefore be due.

INCLEMENT WEATHER
Great Lakes Music Together follows the Waterloo and Upper Grand District School board policy with regard to weather cancellations. Should public schools close due to inclement weather, our classes will be cancelled. Cancelled classes will be made up. Classes will run if school buses are cancelled. In the case of inclement weather on the day of your outside class, we will run the class online.

REGISTRATION INFORMATION
By enrolling in a Music Together class at Great Lakes Music Together, a licensed Music Together centre, you agree that any information you provide will be shared with Music Together Worldwise (MTW). For information about how MTW uses and stores your personal information, we encourage you to review the MTW Privacy Policy.